EMERYVILLE & THE EAST BAY · IN-PERSON OR REMOTE

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Your Personal Tech Ally

Hassle-free, one-on-one tech support for individuals and home-based businesses. No call center, no script — just a real person who explains things in plain English and sticks around until it's actually fixed.

Same person, every visit

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Bay Area & remote nationwide

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Plain-English explanations

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See How It Works
See How It Works
Book a Session
Book a Session

Based in Emeryville, CA · Serving individuals & home-based businesses across the Bay Area & East Bay · In-person and remote sessions available

ALSO TRUSTED BY LOCAL BUSINESSES

  • Marin Gold & Silver
  • Presidio Prints
  • San Francisco Records
  • Rosecrest Special Events

Three steps, no surprises

Every session follows the same simple path, whether it's a five-minute password reset or an afternoon spent untangling your home network.

THE PROCESS

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Reach Out

Book a time online or send a quick message describing what's going on.

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We Meet

Remote screen-share or in-person, whichever's easier for you.

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It’s Fixed

You get a plain-English rundown of what happened, so it’s a little less scary if it comes up again

Start The Process

Services

Eight ways I keep your tech out of your way .

WHAT I FIX

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Passwords & Security

  • Regain account access

  • Password management

  • Recover from a hack or scam

  • Improve account security

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Cloud Support

  • Setup, training & troubleshooting

  • iCloud

  • Google Workspace

  • Office365

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Email

  • Organization

  • Space reduction

  • Device setup & sync

  • Migrations & email forwarding

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Scams, Viruses & Malware

  • Fix popups & broken search bars

  • Recover from a scam

  • Suspicious notifications & emails

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Storage Management

  • Reclaim hard drive space

  • Reduce “other” data

  • Personal cloud storage

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Printer Support

  • Setup

  • Software & firmware issues

  • Wireless & network printing

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Domains & Websites

  • Domain setup & transfer

  • Email integration

  • Website design support & editing

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App Support

  • Photoshop

  • Lightroom

  • Microsoft Office

  • General app support

Don’t see your issue on the list? It’s probably still something I can help with.

Just Ask

Remote Screen-Share
Or Right At Your Table

Plenty of clients are perfectly happy hopping on a screen-share. Just as many would rather I sit down next to them with a cup of coffee. Both get the same patient, unhurried attention — there's no "easy" way that gets less of my focus.

✓ No jargon — I'll explain it the way I'd explain it to my own family

✓ Take-home notes for anything you'll want to remember later

✓ Happy to loop in a family member on the call if that's helpful

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HOWEVER YOU’RE COMFORTABLE

Book However Works For You →

WHERE I WORK

Service area

Based in Emeryville, I'm regularly in these Bay Area communities for in-person visits. Anywhere else in the region — or the country — remote sessions work just as well.

Based in Emeryville · hover or tap a pin · remote sessions available anywhere

  • Berkeley

  • El Cerrito

  • Richmond

  • San Pablo

  • Emeryville

  • Oakland/Alameda

  • San Leandro

  • Hayward

  • Moraga

  • Orinda

  • Lafayette

  • Walnut Creek

  • San Francisco

  • Daly City

  • Hillsborough

  • Millbrae

  • Sausalito

  • Mill Valley

  • San Rafael

  • Fairfax

Not seeing your city? Just ask — I travel further for the right project, and remote support isn't limited by geography at all.

Schedule Time Near You →

STRAIGHT FROM CLIENTS

Client Appreciation

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    Rates

    No packages to decode, no hidden fees - just what a session costs.

    STRAIGHFORWARD PRICING

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    Line drawing of a house with a pitched roof and a door

    IN-PERSON

    $140

    /HR

    1-hour minimum

    I come to you and we work from the comfort of your home or office. We can also meet in a public place if you prefer.

    An icon of a laptop with a purple border and black screen.
    An icon of a laptop with a purple border and black screen.

    REMOTE

    $25

    /15min

    We meet via Zoom and I can see and control your screen with your permission.

    Billed in 15min increments

    READY WHEN YOU ARE

    Book a Session

    Real-time availability, straight from my calendar — pick a time and place
    and I’ll see you there.

    Have a Question
    Before You Book?

    Send a message, check the FAQ, or just pick a time — whichever’s easiest.
    I answer these myself, so you’re never stuck in a queue.

    GET IN TOUCH

    Common Questions

    Wondering what a session actually looks like, or what happens if it turns out to be something bigger? Get the quick answers first.

    View FAQ
    View FAQ

    About Me

    Learn a little about me and my background and experiences.

    About Me